Department Supervisor Job

Company Name:
JCPenney
Job Description
- Nashua, NH---Pheasant Lane Mall, 02247
Job Title:Department Supervisor
Do you like helping others excel? Do you like interacting with customers and finding ways to make them happy? Do you like partnering with peers to get big results? Well...being a Department Supervisor at JCPenney might be the position for you! Come be a part of our team.
The Department Supervisor's role is to supervise and engage a team of Customer Service Specialists to deliver an amazing shopping experience for our customers that will have them coming back to the store for years and years to come!
Responsibilities:
oCoaching - You know how important it is to a) provide the team with ongoing feedback b) make yourself available to the team you support so they can grow.
o Customer Experience - You love interacting with new people as well as greeting old friends that come back into the store to find something new. You and the team do everything possible to put a smile on the customer's face!
o Monthly SET - You walk the floor with your peers and other leaders in the store to plan for the upcoming design and set for new merchandise. You are well prepared to provide direction to supporting teams to ensure the customer is going to have an engaging shopping experience.
Skill and Characteristics:
oBuild Trust: You demonstrate character and integrity in your actions, you show the courage to do what's right, and you do great work because you have the right skill and experience.
oWork with Others: You're a team player who willingly shares information, you enjoy providing outstanding service, and you build positive working relationships.
oDrive Results: You use your abilities to think critically, solve problems and take action to get things done and make things better.
o Organization - You thrive in environments that need order and rely on process to get things done right.
o Visual Merchandising - You're passionate about merchandise and possess a deep understanding of visual design / concept / presentation.
o Passion for Retail - You love the retail environment. You love being on your feet, moving around, handling merchandise, and making people HAPPY!

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